i need help with Wireless Mamba RZ01-01360 that keeps freezing sometimes | Razer Insider
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i need help with Wireless Mamba RZ01-01360 that keeps freezing sometimes

  • March 26, 2025
  • 1 reply
  • 34 views

Mas_Kentungs13

I wanted to update my Wireless Mamba RZ01-01360 but it does not detect my charging dock as a dongle, i download it from the product description itself from the Razer web. Can anyone help? 

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1 Reply

Razer.sushi.boi

Hey there, ​@Mas_Kentungs13!

 

Are you using a USB hub? Try plugging it directly into your mouse’s PC. If possible, try it on a different computer just to check if the same issue persists. If it does, drop me a PM along with your mouse’s serial number so I can check for other workarounds along the way.

 

*Thread locked to curb conversation to PM.