I reloaded razor gold coin, but can not use to purchase PUBG UC | Razer Insider
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I reloaded razor gold coin, but can not use to purchase PUBG UC

  • March 13, 2025
  • 1 reply
  • 148 views

Hello Razer Gold support team,

I paid a big amount to purchase razer gold but when I am trying to purchase UC using that razor gold, I can not see the options.

  1. Could you please help me know what is the issue?
  2. How may I get UC for PUBG?
  3. If I can not use razor gold to purchase UC, will my money be refunded or is there any other way to use razor gold to purchase UC?

Thank you so much for your help in advance.

Best answer by Razer.Aero

Hi Cypher1407,

For any issues you encountered with Razer Gold, please submit a ticket or reach out to our Razer Gold Support Team through Live Chat. Be sure to include all relevant information so they can assist you and help your resolve the issue. If you need further assistance, please send me a PM  with your ticket number so I can notify the assigned team. Thanks!
 

*Thread locked to curb conversation to PM.

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • Answer
  • March 13, 2025

Hi Cypher1407,

For any issues you encountered with Razer Gold, please submit a ticket or reach out to our Razer Gold Support Team through Live Chat. Be sure to include all relevant information so they can assist you and help your resolve the issue. If you need further assistance, please send me a PM  with your ticket number so I can notify the assigned team. Thanks!
 

*Thread locked to curb conversation to PM.