I scratched my 7.1 code for my Blackshark V2 please help | Razer Insider
Skip to main content
I accidentally scratched my code and now I can't activate the software for my headset please help
My code doesn't even work at all says that it is invalid so I cant hear any sound
Eggshelltruckeasy218
I accidentally scratched my code and now I can't activate the software for my headset please help


Have a read of the following thread



/damaged-activation-code-kraken-x.78350/#post-768014



Unfortunately, lost, stolen, damaged Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval.



Send a PM to @Razer.Speedcr0ss for more information



TanginaMoBobo
My code doesn't even work at all says that it is invalid so I cant hear any sound




Set your keyboard format to ENGLISH US. We have seen in the past, different keyboard format like ENGLISH UK does not work properly.



RAZER is a US company, so product codes / activation codes work well with ENGLISH US keyboard format.
Eggshelltruckeasy218
I accidentally scratched my code and now I can't activate the software for my headset please help


TanginaMoBobo
My code doesn't even work at all says that it is invalid so I cant hear any sound


Please send me the serial number of your headset via PM, together with the email address linked to your Razer ID. I can use it to verify its model and check if you are eligible for code generation. Also, include a photo of the scratched card/activation code. Save it via Google Drive, then paste the shareable link to your message. Let's take it from there.



@Sye_The-Vie Thanks for the help.







*Thread locked to curb conversation to PMs.