Hello sighttechRoseEbony249,

For Razer Gold concerns, please contact our Razer Gold Support Team via email by creating Ticket or Live Chat so they can provide information. Please make sure to include all relevant information such as proof of purchase and Razer Gold PIN/ Gift Card. Kindly ensure to follow the specifications as below:

• Everything has to be a separate image.
• Do not stack the gift card and receipt.
• Do not blur or mark on the gift card and receipt.
• Kindly change the file size to a smaller size.
• Kindly ensure that the images are clear and show all four corners.

Save the shareable files via any online drive account listed here. You can PM me the reference number here so I can notify the team. Thank you!

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