im stucked in verification progress like for 4 days ,and i dont get answer | Razer Insider
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Question

im stucked in verification progress like for 4 days ,and i dont get answer

  • March 10, 2025
  • 1 reply
  • 24 views

I bought like 50 usd in gold pins to buy a genshin promotion , and when im trying to check it the payment y have to do a verification. Have been waiting 72h and i dont get verified

I submit 2 tickets and i dont get any answer of them

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1 Reply

Razer.sushi.boi

Hi there, ​@999765!

 

For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.