Impossible to add games to Chroma Studio | Razer Insider
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Impossible to add games to Chroma Studio


Theinvoker78
I can't add game to Chroma Studio. No game is found and the wheel keep turning... I can add games to other devices (mouse, dock) but not to Chroma Studio i tried to repair and delete "GameManager" folder, but nothing worked.
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If install Razer Cortex, will the game be show in the Razer Synapse 3 Linked Games? https://www.razer.com/cortex

Razer.Speedcr0ss
Theinvoker78
I can't add game to Chroma Studio. No game is found and the wheel keep turning... I can add games to other devices (mouse, dock) but not to Chroma Studio i tried to repair and delete "GameManager" folder, but nothing worked.
Hi there! Ensure to add the games/app in the Razer Synapse 3.0's profile tab for both devices and Razer Synapse 3.0's Chroma Studio. Please refer to the screenshot below: However, the files that are used in the Chroma studio module should have a "CHROMAEffects" extension.

Theinvoker78
adding games to the mouse or chroma studio should be different things, but i have already done it the problem is that i can add games only to the devices. PS: In the tab "Linked games" i can see all the games

Theinvoker78
i just found a way to do it. in the "linked games" tab: - Select a game - Click on Linked device - Select Chroma Studio - Select the profile you want But it's still a bug that the scanning doesn't work in "Devices / Chroma Studio" (the main way to add games)

Razer.Speedcr0ss
Theinvoker78
i just found a way to do it. in the "linked games" tab: - Select a game - Click on Linked device - Select Chroma Studio - Select the profile you want But it's still a bug that the scanning doesn't work in "Devices / Chroma Studio" (the main way to add games)
Thanks for confirming. Allow me to forward this behavior to our Support Team. Please send me the following: a. Screenshot of System Information (Hit Windows+R to open the Run box. Type “msinfo32” into the “Open” field, and then hit Enter.) b. Screenshot of Windows version (Hit Windows + R. Open the Run box with then type winver) c. Screenshot of Synapse version (Click the gear/cog icon at the top right. For Synapse 3.0, click “About”). d. Synapse 3.0 logs. f. A short video showing the issue. Save the compressed files via Google Drive or any online drive account, then paste the link in your PM. Let's continue from there.

Theinvoker78
(*Omitted screenshots and links for your security)

Razer.Speedcr0ss
Theinvoker78
(*Omitted screenshots and links for your security)
Hi there! Please send me the screenshots and links via PM as it contains sensitive details from your computer.

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