I’m trying to re-install Windows on my Blade 14 (2023), This is extremely frustrating, I’ve spent many hours on something that usually takes ~1h. Here is what I tried so far:
- Booting from official Windows 11 ISO downloaded from Microsoft
Doesn’t work because the installer is missing SSD (?) drivers and unable to detect any drives. It doesn’t look like there is a solution for this, there are no drivers on Razer’s website.
- Using recovery “image” from Razer
I’ve downloaded a recovery image from Razer’s website, which is not really an image, it’s just a zip archive with a bunch of files. I’ve followed instructions on the official youtube video:
- Formatted drive as NTFS
- Copied files from the archive to the drive
I was able to boot from it, but I’m getting “Only support running under WinPE” error
Next, I tried to formatting the drive as FAT32 instead (as few people have suggested on the forum), but that doesn’t work because the archive contains files larger than 4GB which are not supported by FAT32.
Next, I tried formatting the drive as ExFAT, but the laptop does not detect it as a bootable device.
- Creating a recovery drive using Windows (as suggested in the same video)
The laptop boots from the USB drive, but there are no options to re-install Windows, and it doesn’t detect an SSD drive.
My flash drive is fine (I’ve used it to install OS on other devices without issues).
This is my first Razer laptop and probably the last, I really don’t know what options I have other than returning it.
Questions:
- Does anyone have clear instructions that actually work?
- Why can’t Razer just provide an ISO image that can be simply transferred to any drive using any OS without manual formatting and copying?