Two parts to this.
1. Used to be, software was run on my PC. Sometime back you changed it to could service. Is there still a way I can install on the PC?
2. When I logged into this site, using the credentials I use with the razer, it presented me with some account information one being user name. This "radioIguanaGreenbox585" is not a user name I use or would intend on using. Do you know how I got that username?
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