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Installed incorrect version firmware

  • March 23, 2022
  • 1 reply
  • 15 views

I installed the incorrect firmware. I installed Blackwidow ultimate 2016 instead of Blackwidow x chroma. I need to remove incorrect firmware and reinstall correct so it shows up in Synapse 2.0 I have downloaded the right firmware but it does not detect the keyboard. In Synapse 3.0 Synapse 2.0 shows it being a connected device Blackwidow ultimate but opening Synapse 2.0 nothing. Please help me to delete incorrect firmware so I can install correct. Thank you
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1 Reply

Hello there! As much as I wanted to help you with your concern, updating the firmware of your device is an irreversible action. Furthermore, accidentally installing an incorrect firmware update will disrupt your device's functionality, and there isn't any way to uninstall the update. You can send me a PM anytime or visit our self-help options should you need further assistance. *Thread locked to curb conversation to PMs.

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