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Question

Invalid serial number

  • June 19, 2025
  • 1 reply
  • 12 views

Hello everyone, i have recently bought Razer baracuda mercury edition and when i tried registrating a product i got an error saying that Serial number is invalid, tried multyple times re-typing it in and even changing I with 1 and 0 with O but nothing works, does anyone has an idea how to make it work?

1 Reply

Razer.Aero
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  • Razer Support
  • June 20, 2025

Hi thinkPaleBlueGARNET929,

Let me help you with your product registration concern. Please send me a PM with a photo of the device serial number and the proof of purchase. That way, I can verify the model and assist you in registering it. You can save them to any online drive account listed here. Also, you may find this link helpful in guiding you on how to check the product serial number. All the best!

​​​​​​​​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.