Hi guys,
I bought this product from a Hungarian website, Emag. The first was to immediatly plug into my pc, but the mouse can not be recognized by the Synapse program and cannot be registered based on the serial number either, because it said the product already registered.
Hello PeachBeatle2744,
I have verified that the Razer DeathAdder Essential White Edition serial number was registered to a different account. Please note that purchasing products from non-authorized dealers can often result in the use of counterfeit, re-boxed, defective, or gray market goods. This is why the Razer Synapse 3.0 can’t recognize the product. You can visit this link to check the nearest stores where you can buy genuine Razer products. If you need further help, feel free to PM. Take care for now!
*Thread locked to curb conversation to PM.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
