Is RMA really that bad? | Razer Insider
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Question

Is RMA really that bad?

  • August 12, 2024
  • 1 reply
  • 18 views

Sypsa1

Hello. I recently bought a headset that lasted me only few months so I decided to reach out to razer about it. Everything was great with custommer support and all that but now its stretching time to where the status after week and a half aint changing. Its still being procesed. Where I was told its gonna take 3 days. I would not be upset but I also had to cut cords which made my broken headset completely unusable. so my question is how long does it take to proccess?? at least give an asnwer or dont say its taking 3 days when nothing is moving forward.

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1 Reply

FiszPL
Vanguard
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  • VANGUARD
  • 7368 replies
  • August 13, 2024

No worries, sometimes it’ll take a little bit longer than usual.


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