Really it’s juste a shame that razer no answer to the many questions we can have about sleep mode
when in stop my pc (and don’t stop my mouse) frequently mouse appear not connected with 2.4g dongle
is not a baterie pb, in general i have only to pull off batterie wait second and re add it, but it’s not acceptable.
My understanding is when I not use my laptop, mouse go in sleep mode (normal) but for some reason we can’t wake it up, why ???
Hello, Connection issue: Ensure that the wireless dongle is securely connected to your computer and that there are no obstructions or interference between the mouse and the dongle. Power-saving settings: Check your computer's power-saving settings and ensure that they are not excessively putting the USB ports or wireless devices to sleep. Firmware or driver issue: Make sure you have the latest firmware and drivers installed for your Razer mouse. Check the Razer website for any available updates or support resources specific to your mouse model. Compatibility: Ensure that your Razer mouse is compatible with your operating system and meets the necessary system requirements. Battery level: Although you mentioned it's not a battery problem, double-check that the mouse has sufficient battery power. Low battery levels can sometimes cause connectivity issues.
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