I sent my Razer Book back for another replacement (this is a brand new replacement unit but also have BSOD problem) and it's been a month since i opened my ticket. The agents answering my ticket seems not to be reading the history and kept on asking the same things. The HK warehouse sent back a new replacement laptop to the SG support warehouse to do further burn in testing before they pass back the laptop to me. That's a week ago already but I haven't received an update. I still dont have my laptop!

I cant find any support number I could call. The email support is ridiculously slow and inefficient. They don't read and rush to just close the ticker prematurely.