Is this a defect on Blade 15 Advanced | Razer Insider
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Is this a defect on Blade 15 Advanced

  • June 14, 2020
  • 3 replies
  • 62 views
J
Hi I recently purchased Razer Blade 15 Advanced (2020), and I noticed something that may be a defect? The issue seems to be that the machine doesn't sit completely flat, the rubber feet only touch on both ends and the center portion of the feet doesn't contact the surface. I've measured using a ruler the center of the machine rises 1/16 inch higher either side. I've added some photos (apologies for quality). https://imgur.com/a/10C2tVp Is this a known cosmetic issue?
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    3 Replies

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • June 15, 2020
    This does appear to be a physical defect. Please PM me the serial number of your laptop so I can submit an RMA ticket on your behalf.
    J
    • jeong747
    • Author
    • June 15, 2020
    Hi! Thank you for the response. I investigated some more and it seems like the laptop itself is not defect, but the rubber feet are slightly taller on both ends. It's not wobbly so I'll probably just keep the machine.
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • June 16, 2020
    jeong747
    Hi! Thank you for the response. I investigated some more and it seems like the laptop itself is not defect, but the rubber feet are slightly taller on both ends. It's not wobbly so I'll probably just keep the machine.
    I'll take your word for it. *Locking this thread as resolved, but don't hesitate to send me a PM if you change your mind.
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