Issue Registering My BlackShark V2 X – Serial Number Already Registered | Razer Insider
Skip to main content
Question

Issue Registering My BlackShark V2 X – Serial Number Already Registered

  • May 15, 2025
  • 1 reply
  • 29 views

fastTaupeAPATITE423

Dear Razer Support Team,

I recently purchased a Razer BlackShark V2 X headset and attempted to register the product on your website under my Razer account. However, I received an error message stating that the serial number is already registered to another account.

I can confirm that the serial number was entered correctly, and this is a brand-new product that I purchased personally. I would like to request your assistance in resolving this issue and ensuring the product is registered under my account.

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • May 15, 2025

Hi fastTaupeAPATITE423,

I’ve responded to your PM. Please send me the device serial number and proof of purchase so I can verify the information. Save the shareable files via any online drive account listed here. All the best!

*Thread locked to curb conversation to PM.