Issue with my Razer Nari Ultimate with THX Spatial as default | Razer Insider
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Issue with my Razer Nari Ultimate with THX Spatial as default

  • December 10, 2019
  • 3 replies
  • 41 views

Hello, I have THX Spatial as default. I can turn off the sound on THX Spatial and still sound is coming out. The windows volume control does not work with THX Spatial. Once I switch to Headphone (Razer Nari Ultimate - Games) I can control the volume in windows. If I turn off the sound in Razer Nari Ultimate - Games, and the software ask me to default THX Spatial, there is no sound.
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3 Replies

  • Guardian of the Forest
  • December 23, 2019
Hi there! Are you still having the same issue? Please try to reinstall Synapse to see if it helps. Let me know how it goes.

  • Author
  • December 25, 2019
It works only one time and after that, same issue

  • Guardian of the Forest
  • December 25, 2019
Thanks for the update. Please PM me the serial number of your device as well as the current build number of Synapse. I'll pick it up from there.