Issue with Razer Laptop display with external monitor | Razer Insider
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Issue with Razer Laptop display with external monitor

Hi I have a recently purchased Razer Blade15" Advanced (2019) laptop. I connect it up to my monitor and the display on the BENQ monitor is fine but the display on the laptop while connected to the monitor has lines running through it and regularly goes to black and back again. It is an issue in that I use the camera in the laptop for Zoom sessions but keeps blacking out on me. Is it a mismatch with the freqy on the monitor?

The laptop display when not connected to the monitor is fine only an issue when connected via HDMI to the monitor



Thanks for any thoughts - Oh I have used the same cable with my spare ASUS laptop and doesnt have any problems.
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3 Replies

S
don't use hdmi out, use a mini-displayport to displayport (if your monitor has one) or mini-displayport to HDMI

amazon - https://amzn.to/2W8FwcO

or

https://amzn.to/2W8FPEu

that might help
W
scrapple
don't use hdmi out, use a mini-displayport to displayport (if your monitor has one) or mini-displayport to HDMI

amazon - https://amzn.to/2W8FwcO

or

https://amzn.to/2W8FPEu

that might help

OK thanks for the suggestion - will give it a try - thanks!! appreciate it!
Razer.Speedcr0ss
Userlevel 7
wongbo
Hi I have a recently purchased Razer Blade15" Advanced (2019) laptop. I connect it up to my monitor and the display on the BENQ monitor is fine but the display on the laptop while connected to the monitor has lines running through it and regularly goes to black and back again. It is an issue in that I use the camera in the laptop for Zoom sessions but keeps blacking out on me. Is it a mismatch with the freqy on the monitor?
The laptop display when not connected to the monitor is fine only an issue when connected via HDMI to the monitor

Thanks for any thoughts - Oh I have used the same cable with my spare ASUS laptop and doesnt have any problems.


Hey there! Was everything covered? Feel free to send me a PM should you still need an assistance.
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