Hello, I recently tried to use my THX promo code during checkout, but the payment process was canceled before it was completed.
After that, my promo code appears to be used or no longer valid, even though the purchase was not successful.
help me for restore or reactivate my promo code so I can complete my purchase.
Hey there,
Thank you for sharing your concern here. You can submit a support ticket here: https://mysupport.razer.com/app/warranty-support. Once there, navigate to "Contact Razer Support," then select "PC Products," followed by "Peripherals," and finally enter your device's serial number.
Alternatively, I can create a ticket for you and forward it to the relevant team for further assistance. Please let me know via PM so I can kickstart your case. Thank you!
*Thread locked to curb conversation to PM.
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