Item Serial Number Is Unknown | Razer Insider

Item Serial Number Is Unknown

  • 5 September 2020
  • 7 replies
  • 12 views
S
Hi.
I have just purchased a Razer Ornata v2 Keyboard and I am unable to register it as I keep getting the following error message.

Item Serial Number Is Unknown

I have rechecked the serial number many times, and I have entered it correctly.
Any ideas what's wrong?
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7 Replies

Razer.Speedcr0ss
Userlevel 7
coolFrostbitesigns041
Same issue with my Ornata V2


Hi there! Please send me a PM together with a photo showing device's serial number and receipt/invoice email. Save it via Google Drive or to another online drive account, then include its link in your PM. Let's continue from there.
C
Same issue with my Ornata V2
Razer.Speedcr0ss
Userlevel 7
pdavid3869
I am also having the same serial number error for my new Blackwidow elite keyboard.


Please send me a PM together with your device's serial number.
P
I am also having the same serial number error for my new Blackwidow elite keyboard.
Razer.Speedcr0ss
Userlevel 7
SandDunesmarthome483
i am haveing the same problem


Please send me a PM too. I'll wait for your follow-up.
S
i am haveing the same problem
Razer.Speedcr0ss
Userlevel 7
sleekBitterLemonboard441
Hi.
I have just purchased a Razer Ornata v2 Keyboard and I am unable to register it as I keep getting the following error message.

Item Serial Number Is Unknown

I have rechecked the serial number many times, and I have entered it correctly.
Any ideas what's wrong?


Hi there! Thanks for posting your product registration concern here. Please send me a photo showing your device's serial number. Save it via Google Drive or to any online drive account. Ensure to paste the link in your PM. Let's continue from there.
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