Item serial number unknown on blackwidow Elite | Razer Insider

Item serial number unknown on blackwidow Elite

  • 29 September 2020
  • 17 replies
  • 5 views
R
I just got my keyboard recently and i just went to register it and when i put the serial number in, it said that it is unknown. I have tripple checked to make sure it is correct
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17 Replies

N
yea me 2 i purchased a keyboard same error
B
Same thing here. From Amazon.
B
bryan8
Same thing here. From Amazon.

Also the support forum won't even let me make a new post to ask for help individually. It just denies me access when I try to create the post. Not a great first impression here for a new Razer user...
B
bryan8
Also the support forum won't even let me make a new post to ask for help individually. It just denies me access when I try to create the post. Not a great first impression here for a new Razer user...

I was able to get help through facebook messenger on Razers FB page. It turned out the first zero was actually the letter "O", but it is virtually impossible to distinguish by looking at it as printed on the back of the keyboard. Try every combo of 0's and O's...
R
ok Thank you, I KNEW IT WAS SOMETHING LIKE THAT, i only tried the last one though
R
Yep that was it, firt thing was o not 0
C
I also had this problem and Also bought my blackwidow elite from Amazon. My space key has already began to fade after only a MONTH
J
bryan8
I was able to get help through facebook messenger on Razers FB page. It turned out the first zero was actually the letter "O", but it is virtually impossible to distinguish by looking at it as printed on the back of the keyboard. Try every combo of 0's and O's...

I tried every possible combination since mine has quite a few 0's or O's but it still didn't work. Going to message them on FB though. Thanks.
K
Im having this issue and nothing works.
H
try O letter instead of zero for the first one only, also there is a slight difference between the O letter and zero numerical on the back of any box, you just need to look hard to differentiate those, but watch out for ( 1 & I & l )
the ( i ) capital letter and ( L ) small letter are easily mistaken with the numerical 1, i had a product that started with an ( i o ) which i though was number ten ( 10 ), so after entering it like this ( IO ) it made sense with what's on the box and worked
S
Bro, you have been the most understanding and helpful one. Thank you lmao. Was going at it for like 15mins before looking up what've it could've been. Much appreciation.
M
oh sigh have issues both of the o and i/l I guess...
kiss all kittens from me! :heart_eyes_cat:
N
even with the o thing it still doesnt work
S
Guys keep in my the first two is letters not numbers 🙂
E
I'm experiencing the same issue with my BlackWidow Elite. I've tried all the suggestions in this thread and still unable to register my keyboard.
L
I am having the same issue with my black widow pro and nothing is working
Razer.Speedcr0ss
Userlevel 7
Hi guys! Was everything covered? To those who haven't registered their devices successfully, please send me a message together with the serial number that start's with "SN" via PM so I can check them here on my end.
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