Just Updated to OSX 10.14. Blackwidow Chroma, Deathadder Elite, and Firefly Color all not working | Razer Insider
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Just Updated to OSX 10.14. Blackwidow Chroma, Deathadder Elite, and Firefly Color all not working


The title sums it up. After the mojave update, I was told to update Synapse. Its now 1.85. None of my devices are being recognized anymore. Synapse just tells me "please connect a razor synapse enabled device". Ive uninstalled and reinstalled the app after unplugging and reboots. No change. Any ideas?
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4 Replies

  • Guardian of the Forest
  • 2054 replies
  • April 9, 2019
Hello! Can you PM me the serial numbers of your devices? I'd like to check it out.

Hi - any update on this? I just bought my first Razer product, a Blackwidow Elite, and it's not being recognized by Synapse v1.86.4 on macOS 10.14.5. Should it be working?

PT.Singer
Vanguard
  • Jedi Master
  • 340 replies
  • July 5, 2019
onlyjsmith
Hi - any update on this? I just bought my first Razer product, a Blackwidow Elite, and it's not being recognized by Synapse v1.86.4 on macOS 10.14.5. Should it be working?
Your BlackWidow Elite should be functioning as a keyboard, but according to this page, it is not supported by Synapse 2 for Mac OS. If you look at this screenshot from the BlackWidow Elite product page, you'll also see that it doesn't mention being compatible with Synapse 2 for Mac OS (not even Synapse 2 for Windows), only Synpase 3.

Thanks for reply - makes sense.

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