Keyboard and Mouse Randomly Disconnecting

Question

When the software Synapse 3 and even the new  Synapse 4 are running, keyboard and Mouse randomly disconnect and rgb shuts off and come back 3-4 seconds after (i can hear the chime noise of usb disconnecting and connecting during this process) If i close synapse, light effects and programmable buttons will not operate but the issue stops.    I tried the "clean up" procedure with the Razer tool and manually several times, unistall and install Synapse 3 and 4, update devices firmware and plug in different keyboards and mouse. What am i supposed to do now???    I have all Razer peripheral devices (Mouse - Basilisk Ultimate with charging dock and Atheris, Mat - Goliathus, Keyboard - Ornata V3, Black Widow V3 Pro and Tartarus V2, Headset - Nari Ultimate and Base Station, Sound Bar - Leviathan V2, Camera - Kiyo Pro And Razer Chroma ARGB Dock).AND THIS IS WHY IS SO FRUSTRATING!!! Razer products AREN'T CHEAP AT ALL!!Support, Please Help.

MastrAndCmdr · Answer

Try a powered USB or a high powered USB plug. I had that problem that my razer hardware was drawing more than the USB can handle and crashing all the time.

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