Keyboard BlackWidow Chroma Profiles not Changeable | Razer Insider

Keyboard BlackWidow Chroma Profiles not Changeable


Hi, I am a bit frustrated now; normally I found solutions by myself.
The Razer Synapse 3 installed automatically when I ran the update but now I can NOT change profiles for how the keyboard should behave.
I removed the Synapse 3 as I have seen some articles that the BlackWidow (v1?) is not compatible.
But with Synapse 2 re-installed I am not able to neither see any profiles and (hence) nor change any profile.
Please advice.

Thanks and regards

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2 Replies

Userlevel 7
Not sure how Synapse 3 installed itself after an update but please send me a PM with the serial number of your keyboard so I can validate the model and look into model-specific resolutions.
Razer.Caziel
Not sure how Synapse 3 installed itself after an update but please send me a PM with the serial number of your keyboard so I can validate the model and look into model-specific resolutions.

Hi, I sent the S/N yesterday. Thanks