Keyboard keys not responding | Razer Insider
Skip to main content

Keyboard keys not responding


Hi everyone, I'm having a problem with my keyboard that started after I changed my pc. Some keys are not responding when I tap on them[other times they respond well]. In the daily life, it's just annoying. When I'm playing Darks Souls the game might be a little unforgivable. I have the T and Q (and before the X [resolved on its own]) that do not works. As Darks Souls use the WASD key to move, I setted my keys to be at just one stretch of a finger. Anyone have an idea how to fix this problem?
Did this topic help you find an answer to your question?
This topic has been closed for replies.

5 Replies

  • Guardian of the Forest
  • 2054 replies
  • February 9, 2020
Hi there! What specific keyboard do you have? Have you tried reinstalling Synapse? Also, does the same issue happen when connected to another PC?

I dont live with someone with an another pc, i havent tried to reinstal synapes (althought my keyboard doesnt appear in my product, does it matter?) My keyboard is the "Blackwidow ultimate stealth 2016 edition" PS: I tried to register my keyboard but the system doesnt reconize my serial number

  • Guardian of the Forest
  • 2054 replies
  • February 11, 2020
Thanks for the reply. Please PM me the serial number together with a screenshot of Synapse. I'll pick it up from there.

I sent you a private message

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • February 19, 2020
As far as I'm concerned, this has been resolved. Please ping me if the issue reoccurs. *Thread locked

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings