Hi,
I got an issue with my keyboard and I've tried everything I found to solve it but it didn't solve my problem.
Some keys are not responding the way they should.
For exemple, if I press the A or the E letter separately, nothing happen. But if I press them simultaneously, the letters are appearing.
I've tried:
-exit the demo mode
-clic the reset switch
-with or without synapse
-bluetooth, 2,4ghz or wired
-different computers
-update the firmware
-different 2,4ghz dongles
-replace the letters mechanical switches
Etc…
Nothing worked well.
The keyboard have always been sitting on a clean desk and is looking brand new.
How can I solve this problem?
I own this keyboard since 2 or 3 years, I'm really disappointed about it, I offered myself one of the most expensive keyboard on the market, not even for gaming, but to have a cool object that I could keep for a decade at least…