Kiyo not working on Synapse.

LRoque
This week I updated the Razer Synapse and since then my Razer Kiyo doesn't work or turn on anymore.. I open Synapse and when I go to the Kiyo I can't do nothing.. I press Enable and nothing happens. I've uninstalled and installed everything again and it's still not working. I've tried a different USB port and nothing.. What should I do?

Hi there! Thanks for posting your Razer Kiyo and Razer Synapse 3.0's concern here. Please check the following steps below and see if it helps: • Go to Control Panel ► System & Security ► System ► Device Management ► Cameras ► Razer Kiyo. • Double-click Razer Kiyo. • Open Device Driver ► Update ► Search on my Computer ► Select from a list on my computer. • Select USB video device. • Restart your computer.

Razer.SpeedCr0ss
Hi there! Thanks for posting your Razer Kiyo and Razer Synapse 3.0's concern here. Please check the following steps below and see if it helps: • Go to Control Panel ► System & Security ► System ► Device Management ► Cameras ► Razer Kiyo. • Double-click Razer Kiyo. • Open Device Driver ► Update ► Search on my Computer ► Select form a list on my computer. • Select USB video device. • Restart your computer.

Hey! Thank you! It fixed!

LRoque
Hey! Thank you! It fixed!

Awesome! Don’t hesitate to send me a PM or visit our self-help options should you have other questions or concerns. I'll be locking this thread as resolved.