Kiyo not working on Synapse. | Razer Insider

Kiyo not working on Synapse.

  • 25 October 2020
  • 3 replies
  • 29 views
L
This week I updated the Razer Synapse and since then my Razer Kiyo doesn't work or turn on anymore..
I open Synapse and when I go to the Kiyo I can't do nothing.. I press Enable and nothing happens.
I've uninstalled and installed everything again and it's still not working. I've tried a different USB port and nothing..
What should I do?
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3 Replies

Razer.Speedcr0ss
Userlevel 7
LRoque
Hey! Thank you! It fixed!


Awesome! Don’t hesitate to send me a PM or visit our self-help options should you have other questions or concerns. I'll be locking this thread as resolved.
L
Razer.SpeedCr0ss
Hi there! Thanks for posting your Razer Kiyo and Razer Synapse 3.0's concern here. Please check the following steps below and see if it helps:

• Go to Control Panel ► System & Security ► System ► Device Management ► Cameras ► Razer Kiyo.
• Double-click Razer Kiyo.
• Open Device Driver ► Update ► Search on my Computer ► Select form a list on my computer.
• Select USB video device.
• Restart your computer.


Hey! Thank you! It fixed!
Razer.Speedcr0ss
Userlevel 7
LRoque
This week I updated the Razer Synapse and since then my Razer Kiyo doesn't work or turn on anymore..
I open Synapse and when I go to the Kiyo I can't do nothing.. I press Enable and nothing happens.
I've uninstalled and installed everything again and it's still not working. I've tried a different USB port and nothing..
What should I do?


Hi there! Thanks for posting your Razer Kiyo and Razer Synapse 3.0's concern here. Please check the following steps below and see if it helps:

• Go to Control Panel ► System & Security ► System ► Device Management ► Cameras ► Razer Kiyo.
• Double-click Razer Kiyo.
• Open Device Driver ► Update ► Search on my Computer ► Select from a list on my computer.
• Select USB video device.
• Restart your computer.
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