Kiyo Pro - Swivel too loose | Razer Insider
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Hi folks,



New Kiyo Pro owner. Left/right swivel function is nice but too loose. The camera swivels on its own from the slightest bump-- e.g. the USB cord getting touched. I've tried tightening the mounting screw but it loosens right back up. Razer support tells me this is "normal." Anyone else experiencing the problem? I'm thinking of adding a felt washer maybe?



-garrco
There's not much to do since this is a hardware issue, and this behavior is definitely not normal. Please send me your ticket so I can review your interaction with our Support Team. I'll take it from there.



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