Kiyo Pro "To proceed with the update, please contact Razer Support" | Razer Insider
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Kiyo Pro "To proceed with the update, please contact Razer Support"

  • March 27, 2025
  • 2 replies
  • 25 views
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The device is consistently disconnecting while in use.

Trying to update firmware to see if it fixes it.

But stuck with this issue.  How to update your product?  

 

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    2 Replies

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    • diamondnz
    • Author
    • Insider Mini
    • March 27, 2025

     

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • March 27, 2025

    Hi diamondnz,

    I’ve responded to your message. Please check you inbox, and send me your device's serial number and proof of purchase so I can check for replacement options. Save the shareable files via any online drive account listed here. All the best!

    *Thread locked to curb the conversation to PMs.

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