Kiyo won't focus | Razer Insider
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My Razer Kiyo won't focus anymore (not even manually). It was always a little iffy, but disconnecting and reconnecting used to solve the problem. That no longer works. I tried uninstalling and reinstalling the drivers. That fixed it for about a day. Now it doesn't work again. Razer says it's out of warranty and I can't seem to contact them about it as a result. Any suggestions or did I just get a dud? Given that I've only had it about 18 months, this is very disappointing.
Same happened to me bro. I have had it for 2 years and the mic was robotic and squeaking. Sooner the headset stopped working fully. And my windows did not recognize my device anymore. Very disappointing.
trendbuzzPictonBlue740
My Razer Kiyo won't focus anymore (not even manually). It was always a little iffy, but disconnecting and reconnecting used to solve the problem. That no longer works. I tried uninstalling and reinstalling the drivers. That fixed it for about a day. Now it doesn't work again. Razer says it's out of warranty and I can't seem to contact them about it as a result. Any suggestions or did I just get a dud? Given that I've only had it about 18 months, this is very disappointing.


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Same happened to me bro. I have had it for 2 years and the mic was robotic and squeaking. Sooner the headset stopped working fully. And my windows did not recognize my device anymore. Very disappointing.


I know it's frustrating and that's not the experience I would like you to have. Anyhow, allow me to assist you. Please send me the serial number of your Kiyo via PM. That way, I can verify its model and look into possible solutions. Let's continue from there.





I'll lock this thread now.