After the latest updates, the application functions do not work. The equalizer does not work, sound enhancement switches do not turn on. THX Spatial Audio doesn't activate, just a long wait and nothing happens. The headset has turned into a useless device. Terrible updates! I checked on a new laptop with clean Windows 11, the situation is completely the same. Everything that was described in the support was attempted, but nothing helped. There are no errors in Device Manager. The device itself works fine, the microphone settings work fine. I understand that the problem is in the software. Please solve the problem. Kraken 7.1 Tournament edition USB device.

I see that the problem is widespread, if there is no reaction on your part, you will have to file a general lawsuit against your company, so that in the future you would think about the users of your products.