Kraken 7.1 v2 intermittent Connection | Razer Insider

Kraken 7.1 v2 intermittent Connection

  • 13 July 2022
  • 1 reply
  • 5 views
D
Hello
I'm having an issue where my 7.1 v2 kraken usb headphones keep connecting and then disconnecting ever 30secs-2minutes while playing video? Can I have some assistance?
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Sye_The-Vie
Rank
Userlevel 7
DirtyAndRaw
Hello
I'm having an issue where my 7.1 v2 kraken usb headphones keep connecting and then disconnecting ever 30secs-2minutes while playing video? Can I have some assistance?


  • Update your Windows
  • Update Synapse
  • Try connecting to USB 3.0 above (USB 2.0 has connection issue, I think due to its slow transfer rate)
  • Connect the headset directly to its own port not a multi USB hub
Sye_The-Vie^^WKM VANGUARD of R Λ Z Ξ R™ I N S I D E R @ONLINEBattlestation enthusiast and rig builder & Enterprise Engineerhttps://insider.razer.com/styles/razer/images/logo-main-new-green.pngKeyboard: R Λ Z Ξ R™ Huntsman Elite US Purple Opto-Mechanical SwitchMouse: R Λ Z Ξ R™ Basilisk Ultimate + Charging DockHeadset: R Λ Z Ξ R™ Kraken TE + USB audio controlMouse mat: R Λ Z Ξ R™ Goliathus Extended ChromaWebcam: R Λ Z Ξ R™ KiyoHeadset Base: R Λ Z Ξ R™ Base Station Ver 2Bag: R Λ Z Ξ R™ Tactical 15.6" Backpack V2Case: Corsair iCUE White 465XMotherboard: GIGABYTE Z390 AORUS ULTRA ATX Form Factor LGA1151CPU: Intel® Core™ i9-9900K @ 3.60 GHzGPU: GIGABYTE GeForce RTX 2080 Ti Gaming OC 11 GB @ 1650 MHzRAM: 4x 16 GB Corsair Vengeance PRO RGB CL16 DDR4 @ 3200 MHzOS storage: 1 TB Crucial P1 3D NVMe PCIe M.2Game data storage: 2 TB SEAGATE BARRACUDA ZA2000CM10002 SATA SSDCPU Liquid Cooling: Corsair iCUE H150i RGB PRO XTPSU: Corsair HX1000i 1000 W 80 PLUS PlatinumAdd Ons: Corsair
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