kraken bt headphones issue | Razer Insider
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kraken bt headphones issue

  • 19 November 2021
  • 1 reply
  • 3 views

good afternoon, i'm having problem connecting my kraken bt edition headphones with my synapse 3.0, i tried everything, repair,reinstalling, update the drivers and still not working, please fix this.

i hear perfectly when its connected with the stereo version but when i play the sound its really bad.

thanks.
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1 Reply

Userlevel 7
Bellaciaojess
good afternoon, i'm having problem connecting my kraken bt edition headphones with my synapse 3.0, i tried everything, repair,reinstalling, update the drivers and still not working, please fix this.
i hear perfectly when its connected with the stereo version but when i play the sound its really bad.
thanks.


That's a letdown. Were you able to perform the steps from this link? Ensure that your headset's battery is full while using it. Also, try pairing the headset to another device and see if the behavior persists. Feel free to submit a case to our Support Team or send me a PM should you need additional assistance. I'll be locking this thread to curb our conversation privately.