Kraken TE does not have proper sound in THX and Game

Hi there I have a problem where the Kraken TE is very quiet for some reason. This strangely, does not happen in Chat, only if I choose THX Spatial or Game in the choices of audio output. I have tried the following solutions but none of them have helped so far:

• reinstalled Synapse 3 a gazillion times
• changed settings in Synapse
• changed settings in Windows Sound controls (use this as main etc.)
• activate/deactivate THX service
• Firmware update with link provided from Razer's website
• Updated through device manager
• Rolled back to old drivers

Strangely, Game and THX are the ones that don't work properly and happen to be listed as speakers instead of headphones. Chat, which is the working one is correctly listed as headphone. Unfortunately I haven't found any option in the Windows controls where it let's me choose the type of output device. Does anyone have a tip for me? While Chat is ok to use, the quality in Game/Spatial is so much better but it is so quiet that I don't understand a single thing. I have looked through several articles and forum posts but haven't found a solution yet. The headphones are plugged into the USB controller and I have tried other USB ports. Specs: Windows 10 Home AMD FX(tm) 8320 3.5GHz HyperX FURY DDR3 2x8GB Gigabyte GTX-750 Ti Windforce 2X 2GB GDDR5 AsRock 970M Pro3 Corsair VS550 Kind regards Wolf