Kraken USB Snapped | Razer Insider

Kraken USB Snapped

  • 7 September 2019
  • 3 replies
  • 16 views

Any suggestion on how to fix them to be usable until I can purchase some more reliable headphones from a more reliable brand?

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3 Replies

Userlevel 7
Hi there! Sorry to hear about what happened to your headset. Just to confirm, are you referring to your headset's headband snapped/split in half? How did it end up like that?
Razer.Speedcr0ss
Hi there! Sorry to hear about what happened to your headset. Just to confirm, are you referring to your headset's headband snapped/split in half? How did it end up like that?

It was above the ear pad. It happened first only a few months after the warranty ended. They lasted another few month on super glue until the other day when I tried putting them on with my VR Headset. They completely snapped and as I took the off. The wire snapped too. It was caused by normal use, (Fair wear and tear). It began to get cracks. I've always been careful with them, placing them on my monitor when not used and even buying a USB extension cable to stop them from flying off my head when laying back.
I made the post out of frustration. Sorry for that. The headset is beyond repair now and has been salvaged.

Although I'd like to add some criticism. Although the headset is "budget" the build quality and design is incredibly inferior to my $15 Sades from eBay. The Kraken's had wire literally TAPED down with masking tape and the upper headband had no real padding. It had a foam pad but there was a plastic bracket around it that would never allow the padding to be in contact with your head. Also before the warranty ended. The microphone arm's "click"; when extending down the microphone, had disappeared and resulted in a rattle inside the speaker cup. Perhaps this only happened to my model and in the end it was a really good pair of headphones but I was actually warned of this kind of quality with all razer products.
The mic is pretty nice though and is now the only remaining part. With some modification it is now a Velcro-attached mic. Also the ear pads have been reused as they're also very comfortable.

Thanks for getting back to me
Userlevel 7
halomaster8000
It was above the ear pad. It happened first only a few months after the warranty ended. They lasted another few month on super glue until the other day when I tried putting them on with my VR Headset. They completely snapped and as I took the off. The wire snapped too. It was caused by normal use, (Fair wear and tear). It began to get cracks. I've always been careful with them, placing them on my monitor when not used and even buying a USB extension cable to stop them from flying off my head when laying back.
I made the post out of frustration. Sorry for that. The headset is beyond repair now and has been salvaged.

Although I'd like to add some criticism. Although the headset is "budget" the build quality and design is incredibly inferior to my $15 Sades from eBay. The Kraken's had wire literally TAPED down with masking tape and the upper headband had no real padding. It had a foam pad but there was a plastic bracket around it that would never allow the padding to be in contact with your head. Also before the warranty ended. The microphone arm's "click"; when extending down the microphone, had disappeared and resulted in a rattle inside the speaker cup. Perhaps this only happened to my model and in the end it was a really good pair of headphones but I was actually warned of this kind of quality with all razer products.
The mic is pretty nice though and is now the only remaining part. With some modification it is now a Velcro-attached mic. Also the ear pads have been reused as they're also very comfortable.

Thanks for getting back to me


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