The microphone on the kraken keeps muting itself, bought around 2 years ago.
It started happening today (12/06/2020) and after some messing around I managed to get synapse 2 working in which I could unmute, but it would then just mute itself again. For the duration of being unmuted; by using listen to device, the microphone doesn't sound like it has any issues, no static or dropped data.
I have done some scans which returned nothing so I'd assume theres something wrong with the headset itself or synapse.
Kraken V2 microphone self muting
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Userlevel 7
- I am the Lightbringer
- 4792 replies
-
13 July 2020
Please check if this has anything to do with the positioning of the mic. Although RMA is off the table, I can still help you try to isolate the issue. Shoot me a PM with the serial number of the headset. I'll take it from there.
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