Kraken v3 Pro

Headset has plenty of issues tbh. HW/FW and some just SW issues, me personally i returned them due to charging and volume wheel problems, as after RMA new headset was behaving the very same way as the original one. Louder right side when wheel at some range and never ending charging which never actually reached 100%, which is dangerous for this Li-ion battery. I will gladly purchase them again, but first razer needs to fix these issues asap.

I am having the same issue. I uploaded a test I was performing to my google Drive for all to hear. I need help!! i don't know if links are allowed. I apologies for my ignorance but here is my attempt: First Set of v3 pros - I sent this video to the customer service team https://drive.google.com/file/d/17ovagEDTdqDGpUn7bEn-ttEY7HPMuVdU/view?usp=sharing Second set - made this video for the team here. tested with a tone generator and a music video https://drive.google.com/file/d/17xvTIt2e18LeFf9Di_PhygfYs7TQ17EV/view?usp=sharing additional information for record: > have done the clean install of razer synapse 2 and 3 > clean install of only 3 at the moment > tried all eight usb ports on my system > set every setting to default > if this does not solve them going back to my V2 tried and true thanks team travis

It has been 2 months since i have used the headphones and it is probably the worst razer product i have use, while using the xbox game bar, the thing just lowers the volume by itself and i can barely hear anything (thats while using THX Audio). The thing doesnt charge, and after it turns off with the power saving feature, my pc doesnt recognize it anymore, and the crackling noise is unbearable.