kraken v3 pro no sound after using pairing utility | Razer Insider
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Question

kraken v3 pro no sound after using pairing utility

  • September 30, 2024
  • 2 replies
  • 24 views
H

so i just got my new computer and after setting up synapse all my accessories (mouse/keyboard/Tartarus) and everything else showed up except my kraken v3 pro but it did pair with the dongle and I did get sound from my computer.. now though after I used the razer headphone pairing utility there is no sound.. it does give a sound that its connected to the dongle then nothing else.. it does not show up in sound output or anything.. did the pairing utility brick my headphones or?

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2 Replies

H
  • Herra_Vikingur
  • Author
  • Insider Mini
  • 2 replies
  • September 30, 2024

update.. the headphones detect the dongle and pair to it.. it just does not show up in sound outputs or razer synapse.. although when i connect to my ps5 it does receive audio from there

H
  • Herra_Vikingur
  • Author
  • Insider Mini
  • 2 replies
  • September 30, 2024

running the Device Detection Troubleshoot Tool seems to have fixed it and at least synapse 4 is detecting them so it seems like it is fixed

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