kraken v3x not recognised by synapse v3 or the kraken v3 firmware updater (registration) | Razer Insider
Skip to main content
Question

kraken v3x not recognised by synapse v3 or the kraken v3 firmware updater (registration)

  • November 11, 2024
  • 1 reply
  • 48 views

I’m trying to activate my warranty and 7.1 surround for my razer kraken v3 x headphones but I keep getting “unrecognised serial number” error message however, I’ve literally tried all the other combos and it took me bit, then upon realising it wasnt going to play nice I decided to go digging on the internet to no avail as I’m here asking for help, as stated in the title the firmware updater and synapse 3 won’t recognise the device but my computer has no problem with it.
Any help would be greatly appreciated.

Did this topic help you find an answer to your question?
This topic has been closed for replies.

1 Reply

Razer.sushi.boi

Hi there, @Newnski!

 

Thanks for letting us know about this. Please send me a message via PM and include your headset’s serial number so I can validate it in our database and help you with the registration process.

 

*Thread locked to curb conversation to PM.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings