I’m trying to activate my warranty and 7.1 surround for my razer kraken v3 x headphones but I keep getting “unrecognised serial number” error message however, I’ve literally tried all the other combos and it took me bit, then upon realising it wasnt going to play nice I decided to go digging on the internet to no avail as I’m here asking for help, as stated in the title the firmware updater and synapse 3 won’t recognise the device but my computer has no problem with it.
Any help would be greatly appreciated.
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Hi there,
Thanks for letting us know about this. Please send me a message via PM and include your headset’s serial number so I can validate it in our database and help you with the registration process.
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