I have a problem with the mic, when I have to push the mic in, it gets stuck a few centimeters away from sitting all the way in, the plastic around it is pulled along so that the plastic itself is pulled along and becomes like a stop. it will be better for the time being if you oil the plastic with them, you are not supposed to oil a headset for it to work, how should I go about making a claim or getting them fixed
Question
kraken v4, mic problems
same exact problem here, and blowing into where to mic goes had it working like brand new (even though ive had the headset for less then a week)
Bit of a late reply buti have the same issue. So i opened mine up to see why. It seems that when pushing the mic back in the rubber tube around the mic arm causes friction between it and the headphone case. Causing it to be impossible or near impossible to get back it. As when I manually retract it using the wheel its attached to, it doesn't cause this friction. So it seems like its a design flaws that razer somehow missed when going through testing of this product.
my razer headset mic for the rubber part sqush it self when trying retract pull in and many times then its goes but still has a littlie gap
had the same issue twice first had it for a week and then it stopped retracting second time had it for 2 weeks and it stopped retracting. ended up returning them and going back to the kraken v3 pro until they fix the issues with the v4 and maybe they will upgrade the drivers in the kraken v4 pro because the sound difference wasnt that big so kind of a waste of money and not worth the 250 dollar or so upgrade and part of me thinks they put more money into the oled hub than the actual headset itself
need to report the issues if you havent done already please
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.