Last update is problematic! Don't update to the 3.6.331.31613 | Razer Insider

Last update is problematic! Don't update to the 3.6.331.31613

  • 26 March 2021
  • 4 replies
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The last update breaks apparently a lot of things. If you encounter any issue with this update, please reply to this thread and describe your problem and maybe, for once, Razer will listen their customers.

Hardware: Razer Tartarus Pro

- Unable to link any Chroma Studio profile with any game now, game scanning always in "progress". (I found an alternative via "Linked Games" instead of "Devices")
- Unable to modify an imported chroma profile. When I click to modify something, it resets all the static colors

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4 Replies

You can find a solution in this thread (use the "Linked Games" tab).
CTSCommando
You can find a solution in this thread (use the "Linked Games" tab).

Thanks, but this is exactly what I said in my first post...
Yes, I have problems with the update, too.
When I tab out a borderless window (tried with WOT, tabbed into Discord), all Synapse functionalities get stucked.
Lighting becomes unresponsive, Makro Keys don't work anymore or with a very huge delay.
I seem to have the issue of synapse flat out not working, and I'm unable to repair or even uninstall it. Every time I go to uninstall, it freezes halfway through and stays there. The problem started after a corrupt file in cortex bluescreened my computer, then cortex managed to fix itself while synapse now pops up with a message stating that its unable to run it because it's either not built for Windows or contains an error. And no matter how many times I've tried to force uninstall it, it wont work