My Razer Kraken V4 has issues with the left earbud. Sometimes it is working fine, but most of the time the sound balance is off. Left earbud has lower sound volume than the right earbud. Over time the left will lost all sound and I only hear with the right. But sometimes it is all back the normal (not that much though). I tried factory resetting the headset. Uninstalling the headset from the laptop with and without the Synapse software. Tried using it on different machines but to me it looks like it is an hardware issue. Would love to have some help with this problem.
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- Razer Support
- 312 replies
Hey there, technoPaleCarminevine987!
I understand you're having issues with your Razer Kraken V4. No worries, let me help you! Please try these troubleshooting steps on this link to see if they resolve the issue: https://mysupport.razer.com/app/answers/detail/a_id/4002/~/how-to-resolve-a-headset-with-no-sound%2C-poor-or-no-audio%2C-or-uneven-audio
If the issue persists after performing the troubleshooting steps, please send me a PM together with your device's serial number so I can check it on my end and explore potential solutions. Thank you!
*Thread locked to curb conversation to PM.
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