Purchased, opened it up, Plugged it in. Ran a live D&D session for 8hrs using the bar for interactive sounds and music. Ran perfectly the whole time.
Flash forward to this morning, turn on laptop. Sound bar isn’t on.
Power buttons yields nothing.
Swapped USB-C to another port (neither ports are hubs, Laptop is also brand new) still no power.
Disconnect from soundbar, plug USB-C into phone, phone charges/connects to PC.
Plug soundbar into phone charger, sound bar powers on.
Cool, everything works.
Plug soundbar back into PC.
Still nothing.
Help?
Otherwise this is an instant failure of a device and will be returned, not even an RMA.
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Apparently the cord is the problem? Why would you ship a device with a cord that can’t power it? my phone charger cord instantly worked, while plugged into the exact same USB-C ports on my laptop. So the stock RAZER-branded cord does nothing for the bar.
Exactly same issue here, stock cable doesn’t work on either USB-C port on my PC, but when I try it with my USB-C cable from my phone charger it does work.
Typical Razer shenanigans, figured I’d try out a product of their for once again after abandoning razer a few years ago, instantly disappointed again, don’t know why I even bothered.
Returning this as DOA, good quality again Razer….. up your game if you’re gonna ask premium prices.
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