Good day, im struggling to pay with Razer Gold because my mobile phone deactivated and I also switched phones and my backup codes were forgotten and lost. I cannot do those 2-step authentications anymore. I also have no backup emails or anything. Is there any way to fix this?
Question
Lost my mobile number, backup codes and no backup emails whatsoever. I cant pay via Razer Gold.
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- Razer Support
Hey KairoAlter,
I understand you lost access to phone number associated with your Razer ID. Please PM me with the information below so I can assist you accordingly.
Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:
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