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Question

Lost Phone and backup Codes

  • June 7, 2024
  • 1 reply
  • 52 views

MariaHime

I just loaded my razer but I lost my number associated with it. I can still access my email. How can I change my number if I cannot receive the OTPs as well as I do not have backup codes.

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1 Reply

Razer.Aero
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  • Razer Support
  • June 7, 2024

Hi MariaHime,

I’m here to help. Please PM with the following information below for verification of your account and for me to initiate a ticket on your behalf:

Email Address associated with your Razer ID:
New Email Address:
Date of Birth:
Full Name:
Phone number:

*Thread locked to curb the conversation to PMs.