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Lost sim

  • September 25, 2026
  • 1 reply
  • 23 views

"I submitted a ticket 3 weeks ago because I lost my SIM card and cannot receive my Razer Gold 2FA OTP codes. I have received 0 response. I am trying to PM a moderator but the forum says I am restricted because my account is new. Please send me a PM so I can provide my Ticket ID and recover my funds."

Best answer by Razer.Ten

Hey ​@Darksystemfinalboss,

I understand that you submitted a ticket to our Razer Gold Team. Can you send me a PM with your ticket number so I can check your case?


*Thread locked to curb conversation to PM. 

This topic has been closed for replies.

1 Reply

Razer.Ten
  • Razer Support
  • Answer
  • September 25, 2026

Hey ​@Darksystemfinalboss,

I understand that you submitted a ticket to our Razer Gold Team. Can you send me a PM with your ticket number so I can check your case?


*Thread locked to curb conversation to PM.