Macros and Double click not working | Razer Insider
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On the Razer Synapse app, i went to mouse>customize to add macros and doucle click however when i added my created macro to a mouse key (right click), it shoiws a red thing with a red cross and when i hover over it, it says “This mapping requires Synapse”

Hello icedq,

Let me assist you with your concern. I will forward your concern to our Support Team for further investigation. Please help me gather the following information below, so I can initiate a ticket on your behalf:

MSinfo logs
Razer Synapse 3 logs
Windows version

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