With the latest update to synapse, my Mamba wireless still works perfectly while plugged in via usb.
However, when attempting to use wirelessly , the mouse can no longer pair.
I'm using the latest version of synapse 3, as well as the latest firmware on the mouse
This topic has been closed for comments
Userlevel 6
haohsianghu
im having the same issue , work fine with the wire, when i switch to wireless it wont connect or pair.
Mouse(the one with the dongle)
Tried with other pc (same situation)
Hi there! Please send over the serial number of your Mamba Wireless to me through PM as well. I'll assist you from there.
im having the same issue , work fine with the wire, when i switch to wireless it wont connect or pair.
Mouse(the one with the dongle)
Tried with other pc (same situation)
Mouse(the one with the dongle)
Tried with other pc (same situation)
Userlevel 6
Thanks for the video. That is odd. Please PM me the serial number of your Razer Mamba Wireless. Let's continue there.
Userlevel 6
Thanks for the response. Can you share a short video of the issue?
The one with the dongle. The mouse can not pair wirelessly on any pc I try it on now on the latest firmware
Userlevel 6
Hi there. Are you using the new (the one with the dongle) or old (the one with the dock) Mamba? Also, does the same issue happen when used with other PCs? Let me know.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.