Man O War Mic Issue

When I first got it, I thought my Man O' War (Wireless) sounded really good through the Mic Monitor feature. However, once I started recording, I noticed that my mic sounds... bad. I thought it was a software issue with Shadowplay at first. Then I enabled the "Listen to this Device" feature through Windows, and sure enough, it was terrible. I tried raising up the quality to 48000 Hz (DVD Quality) and kept my Mic Volume under 60, which resulted in a slight improvement, however the quality was far from the one I was hearing through Mic Monitor. So I just brushed it off as "normal" for all Man O' War That was until I heard other people's sound tests for the Man O' War and was surprised to hear it sounded comparable to the one I was hearing from Mic Monitor. From that, I concluded that my Man O' War is very capable of recording good sound quality for Mic Monitor, but something is interfering with my Man O' War ability of reproducing that same sound quality when transmitting it to Windows. I have a few ideas on what the issue could be: 1. My headset is wireless, so the mic quality may have been sacrificed due to a defect in my dongle, or something is interfering with my dongle. (The 7.1 Surround Sound sounds fine to me, although I don't have a reference to confirm if it too has also been compromised.) 2. I have a software issue with Windows. (Although I have reinstalled Windows several times for other reasons) 3. It's a hardware issue from inside the headset. I would submit it for a warranty, but I recently found out that my headset, which someone bought for me, was a refurbished from Amazon. Therefore, the warranty has either expired or has never existed. If anyone could help me get up my mic quality up to levels through methods I have yet to attempt, please tell me. Although not as preferable, I wouldn't mind downloading something that can help improve my mic sound quality instead of having to fix the mic itself. As long as it no longer sounds like this.